BTC.email / Community · Public post
Your data, and leaving if you need to
Product update · November 3, 2026
Download a copy of your account from Settings, Security, Your data. It includes your account records and every mailbox, with messages, labels, drafts, and attachments. Re-enter your password to start; the download stays available for seven days.
Delete your account from the same tab. Deletion runs seven days after you ask, so you can change your mind, and your wallet must be empty first. Your mail, contacts, and settings are removed, your Community posts are taken down, and your address is held for a year before anyone else can claim it.
Questions go to support@btc.email.